Regulatory information
MWR Solicitors is the trading name of MWRlaw Ltd, a company registered in England and Wales (registered number 7535038).
It is authorised and regulated by the Solicitors Regulation Authority. (SRA number 558005.) We use the word ‘partner’ to refer to a shareowner or director of the company, or a senior employee who is a lawyer with equivalent standing and qualifications.
We maintain compulsory professional indemnity insurance of at least £3 million, each and every claim. The name of our primary layer insurer is International Insurance Company of Hannover Ltd. Their contact details are: Geoff King, Lockton Companies LLP, The St Botolph Building, 138 Houndsdith London EC3A 7AG Details of the minimum terms for the compulsory insurance, including territorial coverage, can be found at
www.sra.org.uk/solicitors/handbook/indemnityins/appendix-1/content.page.
Contact address
Our address for service is our office address
Our professional rules and code of conduct are at www.sra.org.uk/handbook/. The contact details for the Solicitors Regulation Authority are Ipsley Court, Berrington Close, Redditch, B98 0TD (postal address); contactcentre@sra.org.uk (email); 0870 606 2555 (telephone).
Our VAT registration number is 815 9308 20.
We maintain compulsory professional indemnity insurance of at least £3 million, each and every claim. The name of our primary layer insurer is International Insurance Company of Hannover Ltd. Their contact details are Geoff ing Lockton Companies LLP, The St Botolph Building, 138 Houndsdith London EC3A 7AG Details of the minimum terms for the compulsory insurance, including territorial coverage, can be found at www.sra.org.uk/solicitors/handbook/indemnityins/appendix-1/content.page.
Complaints procedure
We are sorry that you feel the standard of our service has fallen below your expectations, and that you have felt it necessary to complain. We will do our best to investigate your complaint promptly and thoroughly and hope that we can reach a solution that you find satisfactory.
We take all complaints seriously and use the information gained from them to improve our service.
Please be assured that your complaint will not affect the manner in which your matter is being dealt with, nor affect any other matter that we might deal with for you in the future.
Click on this link to download our complaints procedure leaflet.
We hope to resolve your complaint as soon as possible. However, if you are still not satisfied, you can refer the matter to the Legal Ombudsman. For further information visit http://www.legalombudsman.org.uk/
